Frequently Asked Questions - Biometric Login

What is a biometric login?  

  • Biometric login lets you use your face or fingerprint to log into the Reviver app, instead of typing your password.

How do I manually enable biometric login? 

  • In the Reviver app: Go to Accounts > Security and turn on biometric login.

Can I skip enabling biometric login?

  • Yes, you can skip this step when first logging into your Reviver app. You can always turn it on later under Accounts > Security. 

How do I disable biometric login? 

  • Within your Reviver app
    • Go to Accounts > Security in the app.
    • Turn off the biometric login setting

What happens if the biometric login fails? 

  • If the biometric login doesn't work (for example, due to low light) the app will try again automatically.
  • If it keeps failing, use your email and password.
  • Tap the biometric icon to try again.