What are the different Button presses/actions?

🔘 RPLATE Button Press Guide

Understand what each button press does based on the plate’s activation status—and avoid common mistakes.

💡 The actual button is the oval-shaped Home button on the bottom right of the plate. Do not confuse it with the round rubber grommets covering the screw holes.

🛠️ Any Time – Pre & Post Sale

Action	Press Type	Function
Reboot Plate	Press & hold for 10 seconds	Restarts the plate. The data screen with QR code will briefly appear before the Reviver logo returns. Useful for minor issues.
🔴 Factory Reset (Use With Caution)	Press & hold both the front Home button and the rear pinhole button for 10 seconds	Fully wipes and resets the plate. Use when: A plate has been sold, activated, and later returned to clear old customer data. This is required to allow it to be resold. When advised to be done by your Dealership Support team. You’re troubleshooting persistent, miscellaneous issues that other steps haven't resolved. Use as a last resort.

Important notes:

The plate must be removed from the vehicle and any bracket detached to access the back button.
The rear pinhole button is located directly on the flip-side of the front button and is very small—you’ll need a paperclip or pen tip.
After holding both buttons, the screen will flash and finish with the Reviver logo, confirming a successful reset.

🔧 Pre-Sale Mode

Plates that have not yet been sold and are still in 'Dealership Mode'.

Action	Press Type	Function
Download Image / Logo	Press & hold for 4 seconds	Downloads dealership logo or temporary image. Use this after installation or before sale.

✅ Post-Sale Mode

Plates that have been sold and ownership has been transferred to the customer.

Action	Press Type	Function
Enable Bluetooth Pairing	Quick 1-second press	Activates Bluetooth icon for mobile pairing. Only works if the plate is already activated.
Call Home / Sync	Double quick press	Only functions once the plate is activated and assigned to a vehicle.