---
title: How do I return an RPLATE?
description: The steps needed to return an RPLATE with the various primary cases.
---

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1. [Dealership Support](https://support.reviver.com/dealership-support?hsLang=en)
2. [Selling the RPLATE](https://support.reviver.com/dealership-support/selling-the-rplate?hsLang=en)

# How do I return an RPLATE?

If an RPLATE needs to be returned, please follow these steps: 

- Click on ‘Return RPLATE’ on the main dashboard.

- Using the search bar, find the SN of the plate that needs to be returned (can use VIN or Customer info to search).

- On the confirmation page, the correct Return option will need to be selected:

- - Was the RPLATE sold accidentally as Retail?

- - - Return RPLATE only – Transferred RPLATE by mistake

- - Is the customer returning just the RPLATE? (no longer interested)

- - - Return RPLATE only – Customer changed mind

- - Is the customer trading in both the RPLATE and Vehicle?

- - - Return Vehicle with RPLATE

- - Are we swapping out an RPLATE (not working) for a new one?

- - - Return RPLATE only – Replacing RPLATE with another

- - Was the wrong RPLATE sold (with the correct vehicle)?

- - - Return Vehicle with RPLATE

- - - Make sure to uninstall the RPLATE and from the Vehicle before selling again

- [Selling the RPLATE](https://support.reviver.com/dealership-support/selling-the-rplate?hsLang=en#main-content)

    - [Most Asked Questions](https://support.reviver.com/dealership-support/selling-the-rplate?hsLang=en#most-asked-questions)
- [Installing the RPLATE](https://support.reviver.com/dealership-support/installing-the-rplate?hsLang=en)
- [Administering RCONNECT](https://support.reviver.com/dealership-support/administering-rconnect?hsLang=en#main-content)

    - [Most Asked Questions](https://support.reviver.com/dealership-support/administering-rconnect?hsLang=en#most-asked-questions)
- [Troubleshooting](https://support.reviver.com/dealership-support/troubleshooting?hsLang=en#main-content)

    - [Most Asked Questions](https://support.reviver.com/dealership-support/troubleshooting?hsLang=en#most-asked-questions)

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