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How do I manage Users?

On the main Dashboard, click the dropdown menu (top right corner) and select ‘User Management’.

If you would like to add a new user:

  • Click the Blue ‘Add Personnel’ button.
  • Enter the user’s information.
    • This does require selecting a Dealership and Role.
  • Click Send Invitation.
  • An email will be sent to the user to accept the terms.
  • They will need to create a password and log into the following site using their email and password:
    • rconnect.rplate.com

If you would like to remove existing users to prevent unnecessary access:

  • You can either click in the box to the left of the username to select them, then click the Red Delete Button. Useful to remove multiple users at once.
  • Or you can click on the 3 dots to the far right for the respective user, then click delete.

 

Roles:

  1. Dealership Admin = Full access to a Dealership RCONNECT.
  2. Sales = Can utilize the Sell, Return, and Inventory buttons. Can not access the Install or Uninstall buttons nor manage users. Test Drive Mode is accessible.
  3. Installer = Can utilize the Install, Uninstall, and Inventory buttons. Can not access the Sell or Return buttons nor manage users.