How do I manage Users?
On the main Dashboard, click the dropdown menu (top right corner) and select ‘User Management’.
If you would like to add a new user:
- Click the Blue ‘Add Personnel’ button.
- Enter the user’s information.
- This does require selecting a Dealership and Role.
- Click Send Invitation.
- An email will be sent to the user to accept the terms.
- They will need to create a password and log into the following site using their email and password:
- rconnect.rplate.com
If you would like to remove existing users to prevent unnecessary access:
- You can either click in the box to the left of the username to select them, then click the Red Delete Button. Useful to remove multiple users at once.
- Or you can click on the 3 dots to the far right for the respective user, then click delete.
Roles:
- Dealership Admin = Full access to a Dealership RCONNECT.
- Sales = Can utilize the Sell, Return, and Inventory buttons. Can not access the Install or Uninstall buttons nor manage users. Test Drive Mode is accessible.
- Installer = Can utilize the Install, Uninstall, and Inventory buttons. Can not access the Sell or Return buttons nor manage users.